Service starts from me

2014-03-04 16:46lily

"Service starts from me" is a characteristic service concept in Beijing Tongshantang Hospital of Traditional Chinese Medicine City. It is not just a slogan, but is shown in practical actions. Medical workers in Beijing Tongshantang Hospital of Traditional Chinese Medicine City, especially nurses, fully illustrate such service concept.

Nursing is important for every patient at any time and at any places during patients' hospitalization. At this time, nurses play an essential role in this process. Every nurse turns passive service into positive service perfectly. They think what patients will consider and help them solve problems before they ask for help. They often come to the wards, communicate with patients positively and encourage patients' confidence in defeating against diseases.

Little details can show "service starts from me". For example, Beijing Tongshantang Hospital of Traditional Chinese Medicine City equips water dispenser for every ward. The application of water dispenser promotes the convenience of patients' daily life. When water dispenser is going to be empty, nurses will come to the ward and change another barrel. Nurses in Beijing Tongshantang Hospital of Traditional Chinese Medicine City start service from themselves.

"Service starts from me" is their principle, which satisfies patients' needs. With the guidance of such service concept, the future of Beijing Tongshantang Hospital of Traditional Chinese Medicine City will win more and more support of patients.

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